At ek999, your personal information is treated with the same care you expect from a trusted platform. This policy explains exactly what data we collect, why we collect it, how it is stored and who — if anyone — it is ever shared with.
We believe in being straight with our players. No confusing legal jargon, no surprises. Just a clear explanation of how your data works on ek999.
Six core commitments that define how we handle your information on the ek999 platform.
Every connection between your device and ek999 is protected by SSL/TLS encryption. Whether you are logging in, depositing PKR or checking your betting history, your data travels securely at all times.
ek999 does not sell, rent or trade your personal information to third parties for marketing purposes. Your name, mobile number, email and payment details stay within the platform's controlled environment.
Payment data — whether you use JazzCash, Easypaisa, Raast or a bank transfer — is processed through secure, encrypted payment integrations. ek999 does not store full card numbers or wallet credentials on its own servers.
We only collect information that is genuinely necessary to operate the platform, verify your identity, process transactions and communicate with you about your account. Nothing more.
You can request a copy of the personal data ek999 holds about you, ask for corrections or request deletion — subject to legal and operational obligations such as anti-money-laundering record requirements.
We keep your data only for as long as necessary. Account data is retained while your account is active and for a defined period after closure to meet regulatory obligations. Inactive data is deleted on schedule.
Plain English Summary: ek999 collects only the information needed to run your account and process your PKR transactions. We do not sell your data, we protect it with encryption and you can ask us what we hold about you at any time.
This Privacy Policy explains how ek999 — accessible at ek999.plus — collects, uses, stores and protects information provided by users of the platform. It applies to all registered players, visitors and anyone who interacts with the ek999 website or mobile application.
We take privacy seriously. The platform is built for Pakistani players and all data handling is designed with the security of Pakistani users in mind — including the protection of PKR transaction records, mobile wallet details and account credentials.
By registering an account or continuing to use ek999 after this policy has been published, you confirm that you have read and understood how your data is handled. If you have questions before registering, please reach out to our support team before creating an account.
ek999 collects personal data in two broad categories: information you provide directly and information generated automatically through your use of the platform.
| Data Type | Source | Purpose |
|---|---|---|
| Name, DOB, Mobile | You (registration) | Account setup, identity verification |
| CNIC / ID Copy | You (KYC upload) | Age and identity verification, fraud prevention |
| JazzCash / Easypaisa / Bank Details | You (deposit/withdrawal) | Processing PKR transactions |
| IP Address | Automatic | Security, fraud detection |
| Betting & Gaming Logs | Automatic (platform activity) | Account records, dispute resolution |
| Cookies | Automatic (browser) | Session management, platform performance |
ek999 collects data through the following channels:
ek999 does not purchase personal data from data brokers or third-party list providers. All data held about you comes from your own direct interaction with the platform.
Every piece of data ek999 collects is used for a specific, legitimate operational purpose. We do not use your data for anything beyond what is described here.
Your registration information is used to create and manage your account, authenticate your identity when you log in and allow you to access platform features including sports betting on cricket, PSL, T20 matches, football and esports, as well as casino games and Bingo rooms.
Your PKR payment details are used solely to process deposits and withdrawals. ek999 verifies that payment methods are registered in your own name — a requirement designed to protect both players and the platform from fraud.
Identity documents submitted during KYC verification are used to confirm that you meet the platform's age requirement (18+) and to verify your identity in line with anti-money-laundering obligations. This data is stored securely and accessed only by authorised staff involved in the verification process.
IP addresses, device fingerprints and session data are used to detect suspicious login attempts, identify duplicate accounts and flag unusual transaction patterns. This protects both your account and the integrity of the platform for all players.
Communications you send to ek999 support are used to resolve your query and are retained as a record of the interaction. Support staff access only the data necessary to assist with your specific issue.
Your responsible gaming settings — including deposit limits, session reminders and self-exclusion preferences — are used to enforce those settings across the platform. ek999 may also use your account activity data to identify patterns consistent with problem gambling and, where appropriate, reach out proactively to offer responsible gaming resources.
Aggregated, anonymised usage data helps ek999 understand how players navigate the platform, which features are most used and where improvements can be made. This data does not identify individual players.
ek999 may send you transactional emails or in-app notifications relating to your account — such as deposit confirmations, withdrawal updates and security alerts. Promotional communications are sent only where you have not opted out. You can manage communication preferences from your account settings at any time.
No profiling for advertising: ek999 does not build advertising profiles from your data or share your information with ad networks, social media platforms or marketing companies.
ek999 does not sell your personal data. It is shared only in the following limited and controlled circumstances:
When you make a deposit or withdrawal, the relevant transaction data is shared with your chosen payment provider — JazzCash, Easypaisa, Raast partner banks or card processors — to complete the transfer. These providers handle your data under their own privacy policies and are not permitted to use it for any other purpose.
Where ek999 uses a third-party service to assist with KYC document verification, your submitted documents may be processed by that partner under a strict data processing agreement. These partners are not permitted to retain or use your documents for any purpose other than the verification task.
ek999 may be required to disclose player data in response to a lawful request from a relevant authority — for example, in connection with a fraud investigation or financial crime inquiry. In such cases, disclosure is limited strictly to what is legally required.
In the event of a business restructuring, merger or sale of assets, player data may be transferred to a successor entity. Players would be notified of any such change that materially affects how their data is handled.
Key point: Outside of the categories above, ek999 does not share your personal information with any third party, including advertisers, data brokers, social networks or analytics companies that use personally identifiable data.
Given that all transactions on ek999 are processed in PKR through Pakistani payment channels — JazzCash, Easypaisa, Raast, bank transfer and card — we apply specific protections to financial data.
ek999 does not store full card numbers, CVV codes or JazzCash/Easypaisa PINs on its own servers. Payment credentials are handled directly by the relevant payment gateway using their own encrypted, certified infrastructure. What ek999 retains is a transaction reference, the PKR amount, the payment method type and the timestamp — sufficient to manage your account and resolve any disputes, but not sufficient to initiate further transactions on your behalf without your action.
All deposits must come from a payment account registered in your own name. Withdrawals are returned to the same payment method used for your most recent deposit. These rules are not just platform policy — they are security measures that protect you from fraud and protect the platform from money laundering.
ek999 uses cookies — small text files stored on your device — and similar tracking technologies to make the platform work properly and to understand how players use it. Here is what we use and why:
These cookies are essential for the platform to function. They maintain your login session, remember your language preference and keep your shopping basket and bet slip active while you navigate between pages. Without these cookies, core platform features will not work. These cannot be disabled.
These cookies collect anonymised information about how visitors use the ek999 website — which pages are visited most, how long players spend on each section and whether any errors are encountered. This helps us improve the platform. The data collected is aggregated and does not identify individual users.
Functional cookies allow the platform to remember choices you have made — such as your preferred odds format or your last visited sports section — so you do not have to reset preferences every time you visit.
You can control or delete cookies through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use core platform features including login and betting. Instructions for managing cookies in popular browsers are available in each browser's help section.
Note on third-party cookies: ek999 does not permit third-party advertising cookies on the platform. Any analytics tools used operate on a data-minimisation basis with anonymised data only.
ek999 keeps your personal data for as long as necessary to fulfil the purposes described in this policy and to meet legal obligations. The following general retention principles apply:
When the applicable retention period expires and there is no legal basis for continued retention, data is securely deleted or anonymised.
ek999 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse or disclosure.
While ek999 takes every reasonable precaution, no online platform can guarantee absolute security. You also have a role to play — use a strong, unique password for your ek999 account, do not share your credentials with anyone and contact support immediately if you suspect your account has been compromised.
As a player on ek999, you have rights in relation to the personal data we hold about you. These include:
To exercise any of these rights, contact ek999 support using the email address shown in the footer of this page. We will respond to verified requests within a reasonable timeframe. We may need to confirm your identity before processing a data request to ensure we do not disclose data to the wrong person.
Marketing opt-out: To stop receiving promotional communications, update your preferences in your account settings or contact support. Opting out of marketing does not affect essential transactional and account communications.
ek999 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If during identity verification or at any other point it becomes apparent that a player is under 18, their account will be closed immediately, access will be blocked and any deposited funds reviewed in accordance with the platform's terms.
If you are a parent or guardian and believe that a person under 18 has registered on ek999, please contact support immediately so the matter can be investigated and resolved promptly. We take underage access extremely seriously and will act quickly on any credible report.
We also recommend that households with minors install parental control software to prevent access to adult online platforms, including ek999.
ek999 may update this Privacy Policy from time to time. When material changes are made — changes that affect how your data is used or your rights in relation to it — registered players will be notified via email or an in-platform notification before the changes take effect.
Minor clarifications or administrative updates may be made without direct notification. The "Last Updated" date at the top of this page always reflects when the policy was most recently revised. We recommend reviewing this page periodically, particularly when the platform introduces new features or payment methods.
Continuing to use ek999 after a revised policy has been published constitutes acceptance of the updated terms.
If you have any questions about this Privacy Policy, wish to exercise your data rights, want to report a privacy concern or need to notify us about potential underage access, please contact the ek999 support team.
Our support team handles data queries alongside general account support. When submitting a data request, please include your registered email address and a clear description of your request so we can handle it efficiently.
Support Email: [email protected] — available for all account, payment and privacy-related queries.
For full platform terms, visit the Terms and Conditions page. For responsible gaming tools and support, visit the Responsible Gaming page.
Join thousands of Pakistani players already enjoying cricket betting, PSL markets, Bingo and more on ek999 — with your data secured every step of the way.